Removing stains from the carpet is one of the toughest jobs for the homeowner.

Extracting common problems caused by water, crayons, ink, wax, mud, glue and unexpected pet accidents. Stains happen all the time.

Sometimes, we have no idea where these marks come from.

When we address such problems, identification is very important.

The reason is that we have dedicated products for certain stains.

For example, dealing with dried urine. When this is darker than the fibres of the carpet or upholstery, normally this means this is removable. If a colour change exists, such as yellow or orange, this is bleaching and the area is damaged.

If blood is the reason for contacting us, we will wear PPE. This may be from a few drops to major cuts.

We flush the blood out under pressure using cold water before using any chemicals. Hot water is a big no-no as it may seal the blood into the fibre or fabric. Dedicated solutions are then used to break down the blood stain.

Once we have eliminated what we can see, we steam clean.

You have to remember any liquid will sink. You can not access what is under the carpet.

But when it dries, that’s when it becomes very noticeable.

Tricks of the trade may also be called upon.

If paint is an issue, be it gloss or water based speed is of the essence.

The same goes for vomit. We all know what accompanies this problem. The smell.

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