I would like to welcome you to our website and also thank you for the taking time to visit us today. With great confidence.If you are searching for expert carpet cleaners in Runcorn. I can assure you that we are a team of exceptional professionals. Experts in our field. This is due to our many years of experience, and without giving you a hint of my age, it has earned us a wonderful reputation of being a company which is trustworthy and reliable. Our local council use our services for commercial works. In some circumstances, customers have even left us with keys to their premises with the responsibility of locking up after completing the job. We have been in this business for a long time now, so when you next see Facebook advertisements offering you great prices for carpet cleaning I urge you to ask yourself first; is this price too good to be true? Don’t get me wrong some carpet cleaners in Runcorn are great, established. It is the flyby and start-ups you need to be wary of. And probably the questions you should ask.
We see google adverts for £19.00 per room
As my mum always said, what you pay for is what you get. I must say it is very true.
On numerous occasions, we have been contacted asking for our opinion on these cheap deals, after work has been carried out.
That experience has for some turned out to be an expensive and very inconvenient fix for some.
Certain clients have had to have their carpets removed and underlay replaced.
So before jumping up and down that you have seen this amazing offer, you want to pay £19.00 for a room think
– What training have you had?
– Are you fully insured?
– What methods do you use?
– Are you trained in removing stains?
– Can you remove urine and odours?
Solutions which we use on any fibres we clean are a combination of different chemicals; ranging from Eco friendly to alkaline’s, acids, and gels. Where possible we like to do our bit, being kind to our environment, so depending on the fibres we may tend to use steam extraction or hot water on this type of material. Temperatures can exceed 120c. With this level of heat, all dust mites, bacteria, allergens, grease and dirt are destroyed and removed. We also may use dry or a low moisture system- again this depends on what the construction of the material is being cleaned. As an example have you heard of a Wilton carpet?
The construction of this carpet involves the weaves and wefts. It is these that when wet can make carpet’s shrink. In most instances, this cannot be corrected by attempting to re-stretch it.
I believe we use the quality solutions available, which I am happy to use within my own home. I have two dogs so these solutions are pet friendly. These have been privately tested on a variety of carpets, rugs, leather, and fabric upholstery. If new products come to play, if they do not meet our standards we do not use them again. Our services don’t just stop at professional carpet cleaning, we also offer a variety of other services being
- Fabric Upholstery Cleaning
- Leather Upholstery Cleaning
- Rug cleaning
- Odour Control
- Removal of Urine
- Removal of Flea Infestation
So what happens on the day of our visit to you?
Once a member of my team arrives at your property, their initial job is to survey what you have asked us to clean. A survey is vital as it allows us to see the pre-cleaning condition, any worn areas or stains which need addressing,whether there are any odour or urine issues caused by pets or humans. We do this to ensure exactly which materials and fibres we are dealing with so we know the best way to complete the job. When you first enquire about working with us, will ask several questions which can help us get an understanding of what we will be dealing with.
Usually, we can instantly recognise most types, however, if we are slightly unsure we will carry out a burn test, plus a float test. This will help us to identify the fibres of the material with 100% accuracy. With saying this, we may have already visited your property, surveyed the area to give you a quote, which in this case another survey will not need to be actioned.
It’s then time for our work to commence. Throughout , we will keep everything as tidy as possible. Furniture in a living room such as sofas or chairs we are more than happy to move, however, we cannot move your televisions for you as we are not insured to do this. With saying this, the vast majority are not fussed about having an area where the television is sitting anyway.
My team and I are all positive, hardworking, honest, and have all completed training with the NCCA and the IICRC. Over the years we have addressed many fabric problems and have had the expertise to resolve most issues faced. A lot of factors can contribute to having carpets or rugs which are stained, smelly or just dirty. Children may have spilt food or drink, or dogs been rolling around slobbering, or maybe a new puppy isn’t making it outside in time just yet. Carpets which haven’t been cleaned regularly can also factor to this.
For every property, our priority is to provide a great professional experience. Unfortunately, every so often we may come across an issue which we aren’t able to resolve. This may be due to a spot on the carpet where you have bleached an area in an attempt to clean or used an unsuitable substance which has instead bonded the stain into the fibres of the material.
Rug’s are actioned in a slightly different way as we would approach other materials. Identify, identity. Prepare, and clean.
Although the process is similar some rugs are silk, cotton etc. which are cleaned differently and softly than you man-made rugs.
However dealing with fabric furniture is a different matter…
As normal it begins in the same way; starting with a survey. The material of fabric sofas could consist of cotton, silk, polyester, etc. – therefore some may have to be dry cleaned. It is also important that leather upholstery is carried out correctly first time, as leather is a very luxurious material. Firstly, leather will be vacuumed, then cleaned to remove any greasy areas or stains. We will then re-clean the leather with a different product, which will replenish the leather three-piece suite with oils it requires. This is vital as leather can dry out if it is not cleaned properly.
Now for some hands-on advice that I would give to anyone with a query…
If you have any stains on your home fabrics, I would strongly advise you to not try to clean them yourself. Especially with typical over the counter products such as stain removers, as the small print will state test in an ‘inconspicuous area’. If you use this, if it changed the colour of your fibres then they definitely wouldn’t refund you for the product , even worse- they definitely wouldn’t be replacing your carpet!!
We understand that if there are a spillage panic kicks in. The first thing you want to do is remove it. So instead of over shop products, if you use this tip and make your home remedy, the results will be completely different. This is all using items you probably already have in your cupboards!! Firstly, get a spray bottle, fill it three quarters with water, then finish filling with white vinegar. Before applying this you need to address the stain. So if it’s a solid, pick it straight up, if it is runny use a spoon to do this. You can control the stain and not make it bigger by working inwards. If it is a liquid, put a towel over the spillage and put pressure onto it, then turn the towel over then repeat this step. The homemade remedy comes into use now if the stain remains. Spray it onto the stained area, leave for a couple of minutes, then remove the substance by using a towel. You can repeat this step until you are happy with the outcome. Don’t worry- the smell of vinegar will evaporate quickly, however, this is better than a messy stain on the fabric.
A few weeks ago I had an enquiry from a customer who requested a quote. She informed me that she wanted her lounge and stairs cleaned. She had been quoted £150.00 for it. I took their details, suggested that I come over, take a look as the price seemed extravagant for what she described. After a visit to her house, which didn’t even last ten minutes, I quoted her £85.00 for the same job. For this price, we vacuum thoroughly, then we took our attention to the stains which needed to be treated. We then liberally apply our industrial pre-spray which is massaged into the fibres using our CRB machine. For our final step, we use our steam extraction process. So please have a look at our video reviews from customers who were amazed by our service.
Should you require further information about our Runcorn carpet cleaning service, or a free quote you can either email us, use drift, or an old fashion phone call.