Carpet cleaners in Northwich
We deliver a best-in-class commercial and residential service for all our customers.
When we give you a quotation, this is valid for 30 days. My team has many years of experience behind them, which is not heard of a lot these days.
We have learned of businesses that claim to have many years of experience when they could be as little as 1-year-old. They are untrained compared to me, having over twenty years within the industry.
We attended recognised courses which are the NCCA and Iicrc. Training is always ongoing. It may be new chemicals to try, different machinery available, or sharing unusual experiences within our network of partners.
Discuss unusual situations that only happen once in a blue moon.
Our team deliver a best-in-class commercial and residential service for all our customers.
When we give you a quotation, this is valid for 30 days. My team has many years of experience behind them, which is not heard of a lot these days.
We have learned of businesses that claim to have many years’ of experience when they could be as little as 1-year-old. They are untrained compared to me, having over twenty years within the industry.
We attended recognised courses which are the Ncca and Iicrc. Training is always ongoing. It may be new chemicals to try, different machinery available, or sharing unusual experiences within our network of partners.
Discuss unusual situations that only happen once in a blue moon.
Northwich Carpet Cleaners
So why choose us? What benefits do you partner with us?
Some top insurance companies use us.
My team uses every molecule of knowledge learned. Being experienced with working with your furnishing is what all customers should have.
Therefore, we are in a proud position to deliver a superior customer experience.
We utilise a powerful truck-mounted system and portable machines, along with high-quality chemicals and extensive experience, which sets us apart from our competitors. Our machinery is incredibly effective; our vacuums can extract water from over 100 feet away.
This advantage enables us to achieve impressive results, such as removing stubborn marks and re-bleaching stains specific to their fibre types.
We begin by thoroughly vacuuming each item to loosen any grit or sand, which opens up the fibres to effectively absorb our pre-spray chemicals, whether alkaline or acidic. For customers who request eco-friendly options, we also offer green cleaning products.
Our industrial machines operate under controlled water pressure set to a specific temperature while simultaneously removing moisture, leaving the items touch dry.
This method, known as hot water extraction (HWE) or steam extraction, is the most widely used system worldwide. Some companies exclusively use this system and may decline jobs requiring a less aggressive approach.
Seeing the smiles on our customers’ faces feels like a well-deserved pat on the back—it’s incredibly rewarding!
One particular customer faced an issue with gum transfer. After some recent work, the contractors covered the carpets with plastic protection, but when they removed it, a sticky film of glue was left behind. Despite their attempts, they were unable to remove it.
We tackled this issue by using a specialised gel, diluted in a bucket, which we applied to all affected areas. This process was repeated to ensure complete removal. Finally, we flushed the area with high-pressure steam extraction to eliminate any remaining residue.
Carpet Cleaners Northwich
My team is trained.
Each member has undergone a rigorous training programme along with several months in the field, working side by side with another seasoned expert.
Before any work can begin, we will always carry out a detailed survey of what needs to be dealt with. A survey tells us what we are dealing with, being able to identify any issues, such as bleach marks, urine marks. We will discuss with you our findings before we begin with any work.
Rooms normally have four sides. We will move any settee for you so we can work behind your sofa’s normal resting place.
A happy customer will always come back to you. Therefore, we encourage customer’ feedback. Were we on time, was our member of staff courteous, did he explain everything that was on your survey? Were you happy with the results?
We strive for excellence in both customer service plus our quality workmanship. Why not check out our video customer reviews on our website?
Working with any type of fabric has to be done safely.
We have been in this industry for over twenty years.
As we are an independent company, our costs are lower than national franchises, you see.
Are you a proud owner of a puppy or dog? Has your family friend had an accident? You have attempted to get rid of the stench. Crawled websites for home remedies that just won’t work? Associated aromas just won’t go away. Have the fibres gone darker or turned orange or yellow?
How would we help you?
First, we would find out the volume we are dealing with. We would use our UV equipment and moisture equipment.
The standard steam extraction process can resolve some wee issues with the help of using our dedicated chemicals, including enzyme products.
More intricate issues may be that the underlay is acting like a sponge, meaning the removal of the underlay.
In this situation, the best way we have found is to remove a section of the underlay. Sanitise the area, then speed dry, finally replace the new underlay, refit, then continue.
If any fibres are yellow or orange, this means this area has been bleached.
Odours and how we remove them.
We become used to odours in our furnishings around your home.
Most of us walk around houses is bare feet.
If you were to get on your hands and knees, what score out of 10 would you give the smell in your fabrics? You may be surprised.
When you have visitors, they will notice this bouquet as they are not used to your home environment.
So, how do we remove this from fabrics?
First, we thoroughly vacuum. This opens the fibres and allows any chemicals we use to penetrate deeply. This helps to break down the odour.
Normally this is actioned using the steam extraction process, that will, when in alliance with our chemicals, disintegrates odours at the molecular level. Hot water flushes any solutions and odours away. Solutions we used to destroy smells down at a molecular level. We allow a ten-minute dwell time. This chemical cannot be left. We must extract it.
If the dry system is used, the same principle is used. Our dry compound has an inbuilt deodoriser. We would use this if dealing with either Wilton or Sisal products. In no circumstances should you attempt to do this yourself. They will shrink.
Over many years, we have witnessed the results of homeowners attempting these, only to damage them by shrinking or distorting them. The sad thing is once shrunk, they cannot be re-stretched. We have warned you.
Upholstery Cleaners Northwich
Just like anything you buy, looking after it will make it last.
We advise you to vacuum at least twice a week. This keeps dust, hair, plus grit levels under control.
If you have pets, we would strongly advise daily.
Hair dropped onto any fabric will contain odour.
Having your items serviced should be at least every 12 months. More often if you have animals or toddlers at home. We suggest twice per annum.
It has happened to all of us.
We drop something, then we pick it up, yet a mark has been left.
Don’t use the man yana mentality. Deal with this straight away.
Don’t use foams or sprays you can get from a shop, they do not work.
Let me see if you fall into this category.
Spillages happen, you panic, you spray your product onto the area, and get a cloth a scrub away. The problem has gone. Job done?
Wrong. What you have done is dilute the stain and spread it. I bet a few weeks later, that area that you tried to clean looks dirty again?
What we suggest is this. In a spray bottle, put one-quarter of white wine vinegar and three-quarters of water. This is your emergency stain remover, which costs you next to nothing to make.
Spray this solution over the area of concern. Let this dwell for a few minutes. You can agitate this gently. Use a white cloth, place it on any stained section, and just stand on it. Stand still. Repeat this process if needed. If you are unsuccessful, please call us.
Our stain removal service is exceptional. Years of training, including experience, have seen our removal skills of oil, asphalt, red wine, tea, and coffee. But please note, although we do our very best to remove any stains, sometimes they can not be removed. These belong to the customer.
Stain Protection
Why not have them protected? Yes, there is a charge for this.
What does a protectant do?
They only applied this after the process.
A stain guard acts as a barrier against spillages such as liquids and food.
So you drop a drink such as coffee or tea. This will sit on top of your fibres for a few minutes.
This will give you time to get a tissue. Just touch the liquid with a tissue, which will absorb any liquid up.
Do you have a question for us?
Have you viewed our customer video recommendations, which are on our homepage and contact us page? Should you require a free quote, please get in touch. We are a friendly team waiting to help you.
I do not charge for any general enquiry you may have regarding any issues. Our office can take phone calls or emails from 8 am until 10 pm Monday to Saturday, and 5 pm on Sundays. We are fully insured.